Dynamically set the self-service action approval step
Dudi - Port team
Add the ability to dynamically decide whether the self-service action will have an approval step or not.
How it will work - upon the action execution, a webhook can be sent to the customer's backend in order to run a logic that will decide if this specific action run needs to be approved by someone before executed
Matan Grady
With our new Workflows feature, this could be achieved with some tricks
Example use case - create a new service, and require approval only for certain teams
Implementation -
1) Create an action that gets the service and team as an input
2) The action is now awaiting approval
3) Trigger an automation that will auto-approve for certain teams
4) The team that requires approval won't be auto-approve and will wait for official approval